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If you are managing your personal and professional emails on Outlook platform (whether on Microsoft or Mac machine), then you must be well aware about how important are these identities to efficiently manage your accounts. An identity is responsible to store the set of e-mail messages, calendars, contacts, tasks, account settings and more. The identities can be managed under Microsoft Database Utility, which gets automatically installed along with the Office installation. The information stored on each identity can be located on this default path: /Users/ username/Documents/Microsoft User Data/Office 2011 Identities/ However, the users may sometimes find the difficulty in accessing the identities, especially when they have re-installed Outlook for Mac 2011. This inaccessibility issue is often accompanied with an error message: “Identity could not be open with this version Outlook for Mac”.
This error is occurred when the user has re-installed Office for Mac without installing the latest updates. As a consequence of this error message, the user is unable to access emails and other important information stored on the Outlook data files.
Other Errors that occur due to corruption in Identity folder are:. Contact entries are not displayed properly. The search function does not work or give results as per the set criteria. Outlook items fail to open. Outlook stops responding or quits unexpectedly. Other information like tasks, contacts etc.
Are not recorded in Outlook appropriately. Blank Office Reminders window appears. Resolution to fix Identity inaccessibility issues in Outlook 2011 for Mac To resolve this error, follow the given steps:. Close all the applications in your Mac machine except the Finder program. Look for hard disk space available in your machine.
It should be three times of the size of Outlook Identity folder. To verify the hard disk size, follow these steps:. In Finder program, click Go - Home - Open Documents Folder.
Now, go to Microsoft User Data - Office 2011 Identities - Identity Folder. Click on File menu and select Get Info - Get Information. Lastly, analyze the hard disk size. via following steps:. Click on Go - Home in Finder program.
![2011 2011](/uploads/1/2/5/4/125469139/283729030.png)
Select Documents folder and click on Microsoft User Data. Now, right-click on Office 2011 Identities folder, and select Duplicate option. It will create backup of the folder. Rebuild Database files. After the backup is created, you have to rebuild the database. For this, follow the below steps:.
Press Option key from the keyboard and click on desktop icon Outlook 2011 to open the Database Utility Window. Click the database which you want to maintain and click on Rebuild button. To display the present status, a Rebuilding Main Identity window will appear. On the completion of this process, a pop-up will appear stating ‘Your database was rebuilt successfully’. Click on Done. Also cross-check whether your problem is resolved or not.
If not, then proceed further, else you can stop here. Generate a new Identity Folder. When more than one profile is configured in Outlook, then there will be multiple identities as well.
And each identity has individual address book, calendars etc. So, you need to check the identity folders, which identity folder is damaged and thus, there is a need to create new identity to fix the issue. Follow the given steps to create new identity:. Close all the programs and open Microsoft Database Utility by pressing Option key and clicking Outlook 2011 icon from desktop.
Now, click on + button from the left side panel of utility window and give name to this folder. Click on Action button and select Set as Default option to set the newly created folder as default identity. Finally, close the MS Database Utility window. The issue would have been resolved. So, this is the traditional method to resolve this issue. However, if you notice this method is highly time-taking and confusing.
A person without technical know-how will fail to resolve this issue using the above mentioned technique. To access the Outlook Identity folder thoroughly and swiftly, one can go for a third party tool which repairs the OLM files within few clicks and make it accessible despite of severe damage in the file. It allows users to competently migrate all Outlook for Mac data – contacts, emails, attachments, hyperlinks etc. To MS Outlook. It has various saving options available other than PST like – DBX, EML, HTML, MSG, IMAP, etc.; web-based email clients; and email servers. The tool also generates four types of file analysis reports – Total item types, mail flow density by date/senders, and interaction between users to summarize the file data.
The basic functioning of the tool is illustrated in following steps:. Select the OLM file to be recovered.
Preview the file’s content within the tool’s interface after the data is recovered. Then, select the file format (PST, MSG, HTML etc.) to save the recovered data. Finally, mention the desired saving location.
Change the Default Email Format for All Messages Outlook uses the HTML mail format by default, but changing between formats is straightforward. If you can't include clickable links in your email message, then you or someone who shares your computer may have switched to another format mode. To send hyperlinks in your mail messages again, try changing the default Outlook setting back to HTML format.
Click the 'File' tab, then choose 'Options' followed by 'Mail.' Click 'HTML' in the 'Compose messages in this format' list in the 'Compose Messages' section. Change the Default Email Format for Individual Messages If you want to leave the default email format for all messages as plain text or rich text, you can still send individual email messages in HTML format if you need to include a clickable hyperlink in a specific message. After creating a new mail message, click the 'Format Text' tab in the message window, and then click the 'HTML' button in the Format group on the menu bar. You can then add a hyperlink by typing or pasting it in the message or cicking the 'Hyperlink' button in the Insert group on the menu bar.